METRO ELITE - FAQ
Q?

What is the picture quality like?

A.

All our pictures are of very high quality and resolution being taken with a high resolution DSLR camera (Canon). All of the photos are printed using a high-quality dye sublimation (dye-sub) photographic printer that is used by photo processing companies all over the world. Photos print out in about 8 seconds.

Q?

Is there a cost for delivery?

A.

All our booths are delivered FREE within a return trip of 40 miles from our head office in Jackson, NJ. Over the 40 miles there may be a small charge applied. If unsure if you are outside the 40 miles please contact us and we can let you know.

Q?

How long will I be able to use the booth?

A.

You can use the booth for as long as you have booked it for. A minimum period for the booth is 3 hours, in which time your guests can easily take a few hundred photos (the record to date is 677!).

Q?

What size are the photos?

A.

You can have a choice of sizes for your event. The photos can be a single 4" x 6" photo or 3 or 4 individual photos printed on two the 2"x6" photo strips. Other photo booth picture sizes can be provided on special order.

Q?

How many photos will we get?

A.

All our photo booths for hire come with unlimited photos.

Q?

Will we get a copy of the photos as well as our guests?

A.

Yes. All of the pictures from your photo booth hire will be provided on a USB stick and also uploaded to a secure personal photo album on our website for you to access and share the photos from your event.

Q?

Can the photo booths record video?

A.

Yes. All the booths come with the option for you and your guests to record video messages. Unlike some booths on the market, our software enables "unlimited" recording time, in comparison to others which only allow up to 15 seconds. These are also provided on the USB and uploaded to your personal web album.

Q?

Does the booth come with a trained attendant?

A.

Each photo booth will be provided with a fully trained, smartly dressed booth attendant. The attendant will transport and set-up the booth at your venue and be on-hand next to the booth throughout your event to ensure you and your guests get the most value and enjoyment from your booth.

Q?

How long does it take to set-up a booth?

A.

Your booth attendant will usually arrive at your venue at least 1 hour before the event is booked to begin setting up, and a typical set-up time would be around 30-45 minutes. We do not charge for this time and it will not be counted as part of your running time.

Q?

Do I need to pay a deposit?

A.

To confirm your booking and secure a booth for your event we will require a 50% deposit which can be paid for at the time of the booking. The balance for your booth will be required 14 days prior to the event.

Q?

What are idle hours?

A.

Depending on the event there may be occasions where the booth is required to be set up earlier or dis-assembled later than the event start or end time. During these periods a charge of $25 per hour will apply for the booth to be attended.

Q?

How big is the booth?

A.

The booth is 6'5" tall, 4'2" wide, and 7'5" long.

Q?

Are you insured?

A.

Yes. As well as carrying General Liability insurance for all the events our booths attend, each of the booths equipment is separately PAT tested for electrical safety.

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